Privacy Policy

Effective Date:​ January 21, 2026

Last Updated:​ January 21, 2026

1. Introduction

Thank you for choosing Flexa. We are committed to providing you with a focused and healthy yoga content community and learning platform. This Privacy Policy is designed to clearly explain how we handle your personal information when you use the Flexa application. Your trust is paramount to us, and we pledge to treat your data responsibly.

2. Information We Collect

2.1 Information You Provide Voluntarily

• Account Information: When you register, we collect your email address and the password you set. You may choose to add a nickname and avatar.
• Profile Information: You may voluntarily provide your yoga practice preferences (e.g., "Vinyasa" or "Restorative Yoga") and a personal bio.
• User Content: The posts, comments, videos, or images you publish, along with related descriptive text.
• Interaction Data: Your likes, saved items, following list, and public follower relationships.

2.2 Information Collected Automatically

• Device Information: To ensure stable operation of the app, we collect anonymized device model, operating system version, and application version number.
• Usage Data: We use secure technology to collect aggregated, de-identified usage statistics, such as the frequency of accessing various features and average usage duration, to help us understand how to improve the product. This data cannot identify you personally.
• Diagnostic Information: In the event of an unexpected app closure, we collect anonymous crash reports containing only technical logs to help diagnose issues.

2.3 Information Requiring Your Permission

• Camera & Photo Library: We request access only when you use the "Record" or "Upload Photo/Video" feature. We only process the media files you select while performing that action.
• Location Information: We request access to your approximate location only when you explicitly use the "Find Nearby Studios" feature to provide localized information. You can disable this permission anytime in your device's system settings.

2.4 Login Information

When you choose to "Sign in with Apple," we receive the information you agree to share, such as your name (which can be hidden) and email address.

3. How We Use Your Information

We strictly adhere to the "Minimal Necessity" principle and process your information only for the following purposes:

1. Service Provision: To create and maintain your account, and to display community content and yoga courses to you.
2. Product Improvement: To analyze aggregated, anonymized usage data to optimize app performance, fix bugs, and develop new features.
3. Security: To maintain the platform environment and prevent fraud or abuse.
4. Communication: To send you important service-related notifications (e.g., about updates to this Privacy Policy). We will only send promotional communications after obtaining your explicit consent.

About Personalized Content: To enhance your experience, we may recommend relevant yoga content based on the practice preferences you selected and your public interactions with content (e.g., likes). You can manage your preferences in "Settings" at any time.

4. Information Sharing and Storage

4.1 Limited Information Sharing

• Community Visibility: Your public profile (nickname, avatar) and the content you publish will be visible to other community users according to your settings.
• Essential Service Providers: We only share necessary information with a few strictly contracted service providers:
  • Cloud Service Provider: For securely hosting application data. Our primary servers are located in Singapore.
  • Analytics Service Providers: For collecting the anonymized usage data and crash reports described above (e.g., Apple Analytics). These providers cannot access your personally identifiable information or specific content.
• Legal Obligations: We will only disclose your information where legally required or in response to legal process.

4.2 What We Do NOT Share

We do not​ sell or rent your personal data to any third party for advertising or marketing purposes. We do not​ share your personal information with social media platforms or advertising networks.

4.3 Data Storage and Security

• Storage Location: Your personal data is primarily stored on servers in Singapore. When necessary to provide global services, our authorized personnel may access this data from other countries, but we ensure safeguards are in place consistent with this policy.
• Security Measures: We employ industry-standard technical and physical safeguards to protect the security of your data.
• Data Retention: We retain your information for as long as your account is active. If you delete your account, we will delete your personal information within a reasonable timeframe.

5. Your Rights

You have control over your information:

• Access & Update: You can view and update your profile in the "My" section.
• Delete Content: You can delete any content you have published at any time.
• Account Deletion: If you wish to delete your account and all associated data, please contact us via email.
• Permission Management: You can manage access permissions for location, camera, and photo library at any time via your device's "Settings" > "Flexa".
• Opt-Out: You can choose not to receive promotional communications within the app's settings.

6. Children's Privacy

Our services are primarily intended for adults. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly. If you are a parent or guardian and believe we hold your child's information, please contact us.

7. Updates to This Policy

We may occasionally update this policy. The updated version will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you within the app.

8. Contact Us

If you have any questions about this Privacy Policy or need to exercise your data rights, please contact us at:

Flexa Team

Email:​ flexafeedback@outlook.com

We will address your requests in good faith.